Refund Policy


Thank you for shopping with us at www.mixxii.com, owned and operated by MIXXII. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, We invite You to review our Refunds Policy.

The following terms are applicable for any products that you purchased with us.

 

OUR PRODUCTS ARE DIGITAL DOWNLOADS ONLY, NO PYSICAL COPY WILL BE POSTED.


We do not refund due to color differences due to different screen settings.

We reserve the right to refuse returns of any amount/subscription/charges that does not meet the above return conditions in our sole discretion. We will notify you by email when your return has been processed.

We will use the same means of payment as used for the Order, and you will not incur any amount for such reimbursement. We always try our very best to satisfy our customers, if you have any query about the refund policy, then you can contact us by email: info@mixxii.com.


3. Wrong items received

Customer satisfaction is our top priority. If you have received the wrong portrait then please send us a picture of the incorrect portrait within 24 hrs after being received. 
A replacement portrait will be sent out to you within 24 hours

4. Received Portrait found broken

If during the shipment your portrait is found broken, please inform us within 24 hours by email with the relevant pictures.

3. Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

⦁ Admin email : info@mixxii.com
⦁ Use webpage : https://www.mixxii.com/contact-us/