Shipping Policy & Processing Times
 

 

Portraits

 

  • Digital downloads are available immediately
  • Posters, Canvas and other printed products will have a processing time of 1-6 days
  • Shipping time for portraits is 1-4 business days

 

Wedding Stationery

  • Digital downloads are available immediately
  • Posters, Canvas and other printed products will have a processing time of 5-7 days
  • Shipping time for wedding stationery is 3-8 business days



Our top priority is our customer service; we make product’s delivery as quickly as possible. We always provide immediate delivery through our agent, and your items will be delivered at your home within the specified timeframe of the purchased product.

⦁ After the Tracking ID is created, the company is not responsible for delivery.
⦁ If you place an order with more than one item, it may be split into multiple shipments in order to provide the fastest delivery possible.
   
2. Sales Tax
You agree to be responsible for any duties, taxes, and custom or other similar taxes, fees, levies, costs, or expenses associated with importing product which you have bought and shipping them internationally.
 
3. Payment Methods
We accept the following payment options:
⦁ Credit Card (Visa, MasterCard, American Express) 
⦁ Debit Card (Visa, MasterCard) 
⦁ Paypal 
⦁ Paypal Credit 


 
Note: 
1. If you pay by credit card or debit card, we will gain temporary authorization to charge your card as soon as you finish the payment procedure. We will bill you when we deliver your order or when the temporary authorization ends, whichever is sooner.
2. If a PayPal dispute occurs before shipment, the order will be held because PayPal will withhold payment under such circumstances. At that time you have to settle the dispute to proceed with the order. 

4. Wrong Address
If you typed in an incorrect address and notified us within one hour, we will change it for you; but if you informed us afterwards than there's a chance that the package would be delivered to the incorrect address.
If you have any questions or want more information about our shipping policy, please don’t hesitate and email us at the provided email address: info@mixxii.com.